A weekly post of catchwords that buzz around today. The BZZZ for this week is: Splinternet.
I ran across Splinternet listening to a webcast last week about the surge toward mobile access for Internet. This is a term coined by Josh Bernoff and his colleagues at Forrester Research.
Josh’s contention is that the Internet is “splintering” because of two things. First, we have an expanding number of choices for accessing the Web on smartphones, tablets, gaming devices, televisions and, oh yes, standard computers. The display requirements for a small screen device like an iPhone is radically different from a flatscreen TV. The response has been a demand for mobilized web sites, apps and features custom designed for each type of device. We can no longer launch a web site and be done with it.
The second splinter factor is social media. So much content sits behind password-protected entry that search engines can’t see. That makes online marketing tools like links, search engine optimization (SEO), and analytics different or missing in each of these new environments. Just one more way that Facebook and Twitter are shaking the foundations of marketing and branding.
HTML5 is under development now and hopefully will address some of these splintering trends. For now, the Internet is looking a little like a broken mirror.
Even though all the new options for engaging with your customers and supporters is exciting, the time investment in managing your brand on a splintered Internet is significant. Many organizations don’t have the staff or marketing budgets to participate actively on LinkedIn, Facebook, Twitter and also create videos, webcasts and podcasts in addition to traditional marketing venues. I see frustration and burnout looming.
To you in the development world, what do you see ahead to easy the pain? To those in marketing, how are you advising your clients to invest in marketing on a splintered Internet?

